Location, All Areas
0417 794 120

Here is a list of the common questions we get asked. If you can’t find an answer here, please get in touch via our Contact form.

Your USI or Unique Student Identifier

  • creates a secure online record of your recognised training and qualifications gained in Australia, from all training providers you undertake recognised training with
  • will give you access to your training records and transcripts
  • can be accessed online, anytime and anywhere
  • is free and easy to create and
  • stays with you for life

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment. If you don't have a USI you will not receive your qualification or statement of attainment.


You can search for your USI at the Australian Government Website https://www.usi.gov.au/students

Before attending the Refresher course you need to upload a copy of your Statement of Attainment (SOA) for our trainer to review, prior to being accepted into this course. After acceptance, you will be notified by email and a separate invoice (with payment link) will be sent to you. Payment is required before course attendance. Note that you can book and pay for Initial course attendees online (separately).
This is issued when you complete the Initial course. It can also be issued by other Registered Training Organisations (RTO's). We may accept these as well. Below is an example of a Statement of Attainment. If you are note sure contact our office to see if we have issued you a Statement of Attainment in the past. (Must be less than 2 years old)
We are located in Newcastle NSW and regularly deliver courses throughout the state. We can also conduct courses at your premises (subject to minimum numbers and acceptable location)